Monarch to deliver Mobile Mental Health Crisis Services in Chatham County

Critical services support individuals experiencing a mental health crisis


Monarch, a statewide provider of mental health, substance use disorder, intellectual and developmental disabilities and traumatic brain injury services, now provides Mobile Crisis Services in Chatham County. 

In partnership with Vaya Health, Monarch’s Mobile Crisis Services include mobile mental health crisis response, stabilization and prevention activities for children, adolescents and adults.

By calling Monarch’s Mobile Crisis Line at 800-568-7235, individuals with mental illness, substance use disorders and/or intellectual and developmental disabilities who are experiencing a mental health crisis can connect with a trained crisis professional. Services are available 24 hours per day, seven days per week, 365 days per year.

Monarch’s mobile crisis responders provide immediate evaluation, either via telephone or face-to-face in the community, and triage needs to support symptom reduction, harm reduction and connect the individual to additional services and support.

“Mobile Crisis Services provide assistance for individuals and families in the community who are in dire need of mental health support and who don’t know where else to turn,” said Monarch’s President and CEO Peggy S. Terhune. “These services are available when and where people need them most and we are proud to partner with Vaya Health to fill this need and provide crisis support for Chatham County residents.”

"As we continue to prioritize the well-being of communities across North Carolina, Vaya is proud to partner with Monarch in bringing Mobile Crisis Services to Chatham County. With a focus on mental health crisis response, stabilization and prevention, the mobile crisis team will support individuals of all ages facing challenges related to mental health and substance use disorders,” said Donald Reuss, vice president of Behavioral Health & IDD Network Ops with Vaya Health. “Together with Monarch, we are committed to making a difference in the lives of those in need, by offering a lifeline when it matters most."

Signs someone may be experiencing a crisis may include suicidal thoughts or thoughts of harming himself/herself or someone else. A person may be in distress due to alcohol or drug use, withdrawal or exhibiting uncontrollable and/or unexplainable behavior. He or she may also be unable to manage basic personal health and safety needs.

Monarch’s Mobile Crisis Services will work with the individual to address the immediate crisis and connect the individual to ongoing services, support and treatment. Information is available at online at

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